Returns & Exchanges

At Backstage Cosmetics Inc., we want you to be completely satisfied with your purchase. If you are not happy with your beauty products, we offer a 30-day return window for items in their original, unused condition.

Return Process

• 1.
  Initiate Your Request

  Log into your account or visit our returns portal with your order number and email address to select the items you wish to return.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all seals are intact, and include the printed return authorization form inside the box.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, a refund will be processed to your original payment method within 5-7 business days.